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Cargo Security: Industry, Law Enforcement Coordinate Efforts to Counter Criminals’ Growing Sophistication

September 7th, 2010

This story appears in the Aug. 30 print edition of Transport Topics

By Mindy Long, Special to Transport Topics

With cargo theft on the rise, trucking companies such as Schneider National Inc. and Con-way Inc. are relying on the latest technology — as well as increased collaboration with security consultants, insurers, shippers and law enforcement — to fight criminals who have become more sophisticated.

“In the past, we saw more shopping where [thieves would] open up five or six boxes at a truck stop. Now we’re seeing a natural progression of what would be their business plan,” said Walt Fountain, director of enterprise security for Schneider National, Green Bay, Wis.

During the first six months of this year, cargo thefts have increased 5% over the same period of 2009, according to FreightWatch International USA, a consulting firm that focuses on security management.

Moreover, thieves are becoming more organized and actively targeting loads, resulting in multi-trailer thefts, higher losses and increased warehouse theft, the firm said in its Bi-Annual Cargo Theft Report.

For years, thieves have targeted electronics and pharmaceuticals, but they’re moving more into other commodities, security and insurance companies said.

Food and drinks were the most common items stolen in the first half of 2010, said FreightWatch, with U.S. headquarters in Austin, Texas.

Another security firm, LoJack SCI, Forney, Texas, said clothing and accessories, tobacco and alcohol, and housewares are among the most frequently stolen items.

“I tell my clients that anything you and I buy at a grocery store, a discount store or a flea market is something people want in this economy,” said Herbert Mayo, vice president of risk control for Lockton Cos., a national insurance broker based in Kansas City, Mo.

These days, some crooks are “more or less ordering specific products from thieves,” said Dan Burges, director of intelligence for FreightWatch. The thieves “then find out where the product is being moved from and conduct surveillance to determine which load they want.”

A large amount of information available online makes it easy for thieves to determine where products are distributed, he added. After finding the loads they want, thieves wait for drivers to make a mistake that will leave the load vulnerable.

Schneider National said it has instituted several protocols for its drivers to minimize risk, such as ensuring those assigned to high-value loads have enough service hours and fuel to travel at least 200 miles after the pickup. Drivers also talk with their managers and the customer service representatives to review the details of the load and ways to ensure a safe delivery, the company said.

Despite the increased losses nationally, Schneider National said it has cut freight thefts year-over-year since 2007, when thefts dropped 22%. Thefts dropped 31% in 2008 and 75% in 2009. Fountain attributes the fleet’s success, in part, to more communication between drivers and shippers.

To ensure it has the latest data, Schneider National said that it cooperates with private groups — including FreightWatch, LoJack SCI and CargoNet — that collect and disseminate theft data. That information helps the fleet stay on top of trends and high-risk areas.

Con-way, San Mateo, Calif., relies on a wide variety of technologies and an informed workforce to minimize its risks.

“We utilize everything from biometrics for access control, trailer tracking and locks,” said Curtis Shewchuk, senior director and chief security officer of global security for Con-way, “but a qualified and well-trained workforce that knows how to use those tools is the key.”

Con-way said it has weekly communications with all employees

to alert them to thefts. Drivers also undergo online training that Con-way updates based on theft trends, the company said. The fleet reported that it did not see an increase in cargo theft in 2009.

CargoNet, Jersey City, N.J., launched a national database earlier this year that is designed to get all parties on the same page by sharing theft data with shippers, law enforcement and insurers. The national insurer Chubb Corp., Warren, N.J., was one of the charter members of CargoNet and said it hopes to see a decrease in losses as a result of the coordinated effort.

“A national database will make it easier to spot cargo theft trends and develop effective loss prevention techniques,” said Pat Stoik, vice president of insurance underwriter Chubb & Son. The company is a subsidiary of Federal Insurance Co., which is a unit of Chubb Group of Insurance Cos.

“Any time you get a central touch point, it speeds the response, and that is critical in cargo theft. The longer the time period between the theft and the actual response, the less likely the recovery of the goods,” Stoik said.

Shipper LG Electronics USA Inc., Englewood Cliffs, N.J., also is working to cut its thefts by taking part in CargoNet’s database and is working closely with carriers, which can include reviewing their financial records and requiring driver training programs and annual background checks.

As a result, Robert Auld, LG’s manager of supply chain management security in the Customs-Trade Partnership Against Terrorism Enforcement and Appeal Process, said the company has seen a decline in year-over-year losses, despite an increase in the value of the goods it ships.

“It all begins with ensuring that your carriers have a well-rounded security program that they can share with you and can be audited over the course of the relationship,” Auld said.

Cargo-theft databases, however, have a major flaw. Boyd Stephenson, manager of security and cross-border operations for American Trucking Associations, said that shippers and fleets sometimes are reluctant to report losses because of the negative publicity they can generate.

The lack of reliable national cargo-theft statistics has made it hard to gauge accurately the crime’s perceived rate of growth. For example, Chubb’s insurance claims and data from its other sources reported 725 cargo thefts in 2009, up 6.6% from 680 in 2008, and up almost 23% from 592 cargo thefts recorded in 2007. FreightWatch, on the other hand, reports 866 incidents of cargo theft in 2009, up 13% from 767 in 2008 and 29% from 671 in 2007.

Although an accurate annual accounting of cargo theft currently is unavailable from the federal government, the FBI finished changes to the Uniform Crime Reporting database in

late July, so it can collect cargo-theft data.

Stephenson said he hopes adding cargo theft to the database will cause the FBI to pay more attention to the crime.

“They are the ones with the resources and the mandates to fight interstate crime,” he said.

Although the FBI is ready to collect data in the UCR, the bureau said state law enforcement agencies need to update their systems. FBI spokesman Stephen Fischer Jr. said it likely will take 18 to 24 months for local law enforcement agencies to modify their record management systems and complete additional training before reporting to the UCR. The reporting also is voluntary, Fischer said, so states are not required to participate.

Having a national repository of information could help the trucking industry obtain a more accurate accounting of cargo theft losses, which currently range from $15 billion to $85 billion, according to ATA.

“That is a $70 billion swing. That says to us that no one has good data,” Stephenson said.

Auld said LG is working on a program to redefine how the electronics company manages its lanes, commodities and values of loads.

“We will be integrating a routing decision model with our security attributes that will then assist in mitigating risk more efficiently than we do today,” he said.

Fleets have several high-tech options to help track loads. Installing the Global Positioning System on a trailer is still an effective technique, but savvy thieves are familiar with the technology and know to disable it or to unload the goods onto another trailer. Some carriers are embedding covert tracking devices in their loads.

“Now you’ve got powerful transmitters in small packages that you can stick into the loads in various places,” Stoik said. “The tracking devices are now smaller than a cell phone, and battery life and signal strength have improved.”

FreightWatch and Qualcomm Inc., a communications technology company based in San Diego, offer covert tracking technologies that allow customers to maintain a constant view of cargo while in transit.

Carriers can track individual pallets or entire trailer loads covertly. LoJack SCI offers cellular and radio-frequency trailer-tracking devices and 24/7 monitoring.

Companies also can use electronic seals that alert a fleet if a trailer has been opened without authorization. For high-valued loads, some of the companies hire a trail car to make sure the load is safely delivered or run team drivers to reduce a load’s downtime.

Another option for carriers, geofencing, creates a virtual fence around a load’s scheduled route.

“We can create a geo-corridor in any shape around any given route.” said Brian McLaughlin, chief operating officer of People-Net, Minnetonka, Minn. “If a load deviates from that route, we can send out a notification that can go to multiple points across the supply chain.”

PeopleNet, a provider of tracking technology, gives fleets the ability to shut down tractors remotely if a security breech occurs. The truck will slow down in 10-mph increments. However, less than 5% of PeopleNet’s clients use the feature, McLaughlin said.

By the end of August, Schneider National said it will have Qualcomm MPC200 in-cab communications systems on each of its units, which Fountain said could further decrease thefts.

“We will have the ability to tie the right information at the right time at the right place to get it to the driver,” Fountain said. The system will identify truck stops and drop yards that have had recent thefts, so drivers will know which locations to avoid, he added.

Not all theft deterrents have to be high tech. Simple steps, such as using a lock or backing a trailer up to a concrete barrier can help.

CargoNet is also using a “Neighborhood Watch approach” that gives drivers a phone number to call if they see something.

But cargo theft creates unique challenges for law enforcement because it often crosses several jurisdictions.

“Local law enforcement is dealing with a crime that happened to a company that isn’t in their jurisdiction, and the shipper isn’t in their jurisdiction,” Mayo said.

LoJack SCI has a large law-enforcement database that can help fleets find the necessary contacts when reporting a crime. CargoNet also works with law enforcement to improve response time.

“If a driver walks out of a truck stop on I-80 in Indiana and sees his truckload of widgets is stolen, he can run in and call CargoNet if his company is a member. CargoNet knows exactly who to call in law enforcement in the area,” Chubb’s Stoik said.

 

Combating cargo theft with Scott Cornell Travelers SIU- VIDEO

September 2nd, 2010

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Protect yourself

August 2nd, 2010

Overdrive Magazine – Owner Operators and Independent Contractors

via Protect yourself.

 

Every Link in the Chain – Feature Article – Security Magazine

July 22nd, 2010

And as diverse and complex as the supply chain, security of it is as complex with local, national and international regulations, myriad threats as well as an ever-changing mixture of policies, procedures and technologies.

At Ryder System, the mission is to help customers focus on optimizing performance in their core businesses by implementing broad-range, innovative supply chain solutions, which includes security, says Ryder System’s Bill Anderson, group director of international safety, health and security.

Ryder’s warehousing, transportation and integrated logistics solutions are the force behind many of the brands and favorite products used every day. Its supply chain solutions are quietly and effectively at work around the world, helping companies compete more aggressively and ultimately resulting in more value and lower costs for the end consumer.

via Every Link in the Chain – Feature Article – Security Magazine.

 

Cargo theft Q & A

July 8th, 2010

By: Sean Kilcarr July 8th, 2010

As an underwriter, if an account has top-notch risk control procedures in place, I definitely consider awarding credit to reduce the premium and deductible.” –Frank Buccafusco, regional underwriting director, Allianz Global Corporate & Specialty

Cargo theft is a big ongoing problem in the transportation business – and not just for truckers, mind you. According to the Federal Bureau of Investigation (FBI), cargo theft is estimated to cost the U.S. $15 billion to $30 billion a year, though the true measure may be even higher, since some businesses are reluctant to report thefts out of concern for their reputations or insurance premiums.

Read Entire Article here

 

Tips for Truck Drivers Transporting High Risk Cargo

June 30th, 2010

Wіth еνеrу high risk, comes a high reward. Wіth car driving already being a very high risk fοr аƖƖ drivers, many car driving companies wіƖƖ nοt рƖасе forth thе added liability οf transporting high risk cargo wіth thеіr trucks аnԁ drivers.

Sοmе οf thе highest risk cargo transported іn thе United States includes pharmaceuticals, ATM’s, electronics, jewelry, аnԁ more. Whаt mаkеѕ thеm high risk іѕ thе potential tο hυrt tο thе cargo аnԁ thе risk οf being stolen. Thе FBI estimates thаt $15-30 billion dollars a year аrе lost frοm car cargo theft. Thіѕ number аƖѕο mіɡht bе slightly low bесаυѕе many trucking companies wіƖƖ nοt report thefts tο thеіr insurance companies out οf ԁrеаԁ οf increasing thе risk οf thеіr premiums.

Protect уουr high risk cargo bу understanding thе cargo, properly transporting іt аnԁ keeping a wise surveillance οn іt.

Previous tο уου sign contracts tο accept a job frοm a client, know thе cargo thаt уου аrе аbουt tο load, аnԁ know thе language іn thе contracts thаt binds уου tο responsibilities. Thе insurance premiums fοr car driverswill rise thе more expensive οr valuable thе cargo іѕ. Language іn contracts саn οftеn bе confusing οr ambiguous whісh mіɡht confuse whаt thе responsibilities οf thе drivers аrе. Bу understanding уουr responsibilities аѕ thе driver уου wіƖƖ bе аbƖе tο mаkе thе preparations looked-fοr tο protect yourself аnԁ thе cargo.

Previous tο уου leave wіth thе cargo, mаkе sure thаt уου hаνе thе rіɡht authority, permits аnԁ insurance tο mаkе thе trip. Nοt having thе proper prerequisites tο drive οn thе road саn mаkе financial repercussions οf lost time аnԁ money fοr both parties. If уου′re unsure οf whаt superfluous precautions ѕhουƖԁ bе taken іn regards tο уουr coverage, qυеѕtіοn уουr insurance agent аnԁ thеу ѕhουƖԁ bе аbƖе tο аnѕwеr аƖƖ οf уουr qυеѕtіοnѕ.

Another precaution drivers саn take іѕ tο mаkе sure thеіr cargo іѕ securely strapped іn. Thіѕ іѕ οftеn taken fοr granted whеn thе work hands load thе cargo bυt fail tο secure thе contents. It саnnοt hυrt tο take 10-15 summary аnԁ double check straps, locks, temperatures, quantities, аnԁ οthеr variable instances depending οn thе load. Thіѕ саn assure уου thаt thе contents wеrе stored properly frοm thе beginning.

Wіth ѕο many trucking being broken іntο, heisted аnԁ stolen, іt’s ехсеƖƖеnt tο keep аn eye οn уουr car аt аƖƖ times. Drivers саn ԁο thіѕ mу checking thе locks οn thе trucks previous tο аnԁ аftеr thеу ɡο іn fοr fuel, food οr rest. Thеу саn аƖѕο mаkе sure tο minimize thе time spent away frοm thе car (especially іn аn obviously renowned criminal area). A generalized view οf reports wіƖƖ ѕhοw thаt mοѕt trucks аrе broken іntο οr stolen аt rest stops аnԁ car stops wіth a higher risk οn thе weekends. Bе aware οf уουr surroundings аnԁ aware οf thе locations уου ѕtοр аt.

Don’t Ɩеt high risk cargo scare уου frοm taking thе chance. Consider thе risks аnԁ costs οf thе delivery verses thе benefits аnԁ gains. Yου wіƖƖ bе pleasantly surprised tο find thаt taking a chance Ɩіkе thіѕ саn bе very prosperous fοr those whο саn mаkе іt happen.

Original Article>

 

Man Admits to $3M Truck Theft Scheme

June 2nd, 2010

MABLETON, Ga. – Truck cargo theft is rampant in Georgia, and consumers are paying for a portion of the losses. On Wednesday, a Mableton man admitted taking part in a $3 million scheme to sell items taken off truck, everything from chewing gum to sewing machines.

Forty-eight-year-old John Raymond Smith, Jr., went before a judge Wednesday and admitted to conspiring to buy, receive and possess goods stolen from multiple interstate tractor trailer and container shipments throughout Georgia and the southeastern United States between May 2005 and July 2009.

Smith operated Smith Sales Company out of warehouses in Mableton and Hiram, Georgia. Smith was accused of conspiring with robin l. Cheatwood, who operated A-Z Discount in Cedartown and other co-conspirators to buy, receive, and possess goods stolen from nearly two dozen interstate tractor trailer and container shipments valued at over $3 million throughout the southeastern United States, including shipments stolen in Alabama, Georgia, South Carolina, and Tennessee.

The tractor trailers and containers were stolen while parked at truck stops, motels, and container storage facilities, often at night.

Investigators said Smith, Cheatwood and others then sold the goods at discounted prices to consumers and wholesalers.

The stolen goods included a $123,000 shipment of brand name TVs and computers, a $164,000 shipment of Casio, Inc. electronics, $100,000 in GT One cigarettes, a $1.8 million shipment of computerized Husqvarna and Pfaff sewing machines, an $86,000 shipment of Starkist canned tuna, $40,000 in Carters, Inc. baby clothes, and $64,000 in Wrigley’s chewing gum.

Many of the stolen shipments were bound for major retailers such as Best Buy, Lowes, Sam’s Club, Target, Wal-Mart, OfficeMax, and Office Depot.

 

Under attack

June 1st, 2010

Overdrive Magazine – Owner Operators and Independent Contractors

Carriers and law enforcement are fighting cargo theft harder than ever, but it’s no time to relax. Shrewd thieves targeting unsuspecting owner-operators are stealing record amounts of freight and equipment.

via Under attack.

 

Cargo thieves exploit weak links in supply chain

May 1st, 2010

SAN DIEGO, Calif. — Outsourcing might be an effective way to lower costs in the supply chain, but it can weaken links for cargo thieves to exploit.

By outsourcing production, and turning warehouse and distribution over to wholesalers, manufacturers have a harder time enforcing basic security measures like doing background checks on potential hires and requiring team drivers haul sensitive cargo.

As reported by the Journal of Commerce last week, this was one of the messages during theTransportation and Logistics Council’s annual meeting in San Diego earlier this month. The 10th annual conference was co-sponsored by the Transportation Loss Prevention & Security Association.

In Canada, cargo theft is estimated to be a $5 billion problem, with $500,000 worth of property disappearing in the Greater Toronto Area every day. In the U.S. it’s more than double.

While the problem of cargo theft is starting to get a closer look from both the industry and police enforcement, a few hurdles still remain. For one, enforcement officials estimate cargo theft to be underreported by 50 to 60 percent. As well, compared to the size of the cargo theft business, there are not enough officers tackling the problem and organized crime outfits are getting more sophisticated in how they operate.

As Chuck Forsaith, director of corporate security at Purdue Pharma Technologies, explained during the conference, most cargo thefts are not done with a gun in the face of a trucker like a hijacking.

Many cargo thieves are non-confrontational and make off with a loaded trailer when the driver stops at a truckstop or at a motel. No weapon means the criminal liability faced by the thieves is significantly less.

Theft rings can also be highly sophisticated. Some will perform aerial searches of warehouses over the Internet and maintain extensive surveillance of facilities and drivers before they strike.

Some tips Forsaith has for hauling cargo include: always do thorough background checks and use team drivers to haul high-value cargo; since most cargo thefts occur in the first 200 miles of the trip, no stops should be made during that period; always have one team driver stay with the truck; and use GPS devices on trucks.

Original story »

 

Protected: Cargo Thieves Go Online

April 7th, 2010

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