May 27th, 2009
Security and customer service are Priority #1 with Priority Services, Inc. of Villa Park, Illinois. With over 30 years of experience this family owned company has been providing quality transportation security for their customers retail distribution needs in Illinois, Indiana, Wisconsin and surrounding areas.
Jason Riha, General Manager says being a quality transportation company requires all employees to be educated. ” Our employees are very well trained on company security protocols, so that it has become a culture here at Priority.” Drivers are trained on how to secure trucks during deliveries using their high security ENFORCER Roll Up Door Locks and Cargo Guards from Transport Security, Inc. Drivers and management have monthly meetings discussing security concerns and reviewing security protocols. Management also schedules unannounced meetings with drivers during their routes to ensure the integrity of the security is maintained.
One of Priority’s largest customers, Limited Brands has also been one of their most security conscious. “We are thankful for the partnership with Limited, they have kept us up to date on the latest security products available” says Riha. Priority Services has been able to capitalize on the Limited Brands’ strict security measures with other customer’s products . Riha says, “These security protocols have been an excellent selling point for our customer’s.” The ENFORCER Roll Up Door Lock has been recommended by Limited for securing all trucks that transport their products. Robert Theil of Limited Brands says, ” Over the years, Priority Services has continued to provide the Limited Brands family of stores the highest level of Customer Service and Operational Excellence available within the Logistic Network. Our success in the Chicago Marketplace can be directly linked to our partnership with Priority.”
Priority Services, Inc. founded by Barb and Bill Norton in 1971, provides more general retail distribution than any other company in Chicago, Milwaukee and Northwest Indiana areas. They started with one truck and a dream and grew to what they have today, a fleet of 56 trucks and over 56,000 square foot terminal. They currently employee 100 employees and make over 500 deliveries and pick-ups daily in the Chicago land area. They have recently made improvements to their conveyor system, allowing unloading and processing of over 2,000 cartons per hour.
Priority Services has made security a priority with all of their customer’s products, allowing them to maintain excellent loss prevention numbers. ” Our employees and the high quality security products we use allow us to maintain our strict security standards” states Riha. He recommends companies to “start small, make an initial upfront investment rather than paying for a loss later.” “Finding a quality security product and a company that can back their product like, Transport Security, Inc. is very important. We have been very happy with our relationship with Transport Security, Inc. and their ENFORCER Line of Security Devices over the years.
Jason Riha email: email@example.com